FREQUENTLY ASKED QUESTIONS
We are here to help you every step of the way.
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What are your standard sizes?
Everything is made to order. Custom crafted to your specifications.
What if I don't know the size I want?
Email the text, photo, or design you want to Roxanne@allstarbronze.com and we will size it for you.
How do I know it will come out like I want?
We send an art proof for you to approve and edit before it goes into production.
How long does it take to get my order?
Once you have approved the art:
Standard Plaques take 10-15 working days.
Photo Relief Plaques take 5-6 weeks.
Bas-Relief Plaques (3D) take 6-8 weeks.
Do you make life size statues?
Yes, we do. Send us an image of what you want and the dimensions to get a quote.
Where are they made?
Proudly made in the USA.
Will it last outside in bad weather?
Our plaques are produced for exterior use and will last 100 years.
Can I tell you about the text over the phone?
We prefer you email the text to firstname.lastname@example.org to speed the process. We will then forward your email to the art department.
I want to put a photo on our plaque, do you do that?
Yes, we do. It’s one of our largest selling items. We have several options. Email Roxanne@allstarbronze for more details.
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